When can I wash and wax my vehicle?
Claims & Claimants’ Rights
DO Do use a mild detergent and cool clean water when washing. Do wash away any bird droppings (high acid content can ruin fr...
FAQs
The questions below are common questions we receive in relation to auto and collision repair services. This section is not intended for legal advice; there may be misinterpretations or omissions in the information. We hope this page is a resource for you and you find it helpful. For additional questions, contact us 218-692-5000. We are happy to help you!
When can I wash and wax my vehicle?
Who do I pay my deductible to?
General
Deductible payments are paid to the repair facility at the time of delivery.
How long does the paint take to dry?
General
Our paint booth has capabilities of curing the finish at 160º F. This accelerates the dry time to twenty five minutes, which allow...
How will I know when my vehicle is complete?
General
We will notify you when your vehicle is done and ready to be picked up. Please do not hesitate to call or stop by with any questio...
How long will the repairs on my vehicle take?
General
There are many factors that affect the length of time it takes to repair your vehicle, such as; the availability of parts, extent...
Can I get other work done on my vehicle while it is in the body shop?
General
Yes. Crosslake Auto Body offers body repair, light mechanical repair and glass replacement. When we schedule your vehicle, just le...
Can I get a ride home or to work when I drop off my vehicle?
General
Yes, we would be happy to provide this service to you. We want each customer’s visit to be a positive experience and will wo...
What are your pick up and delivery methods?
General
If your vehicle is drivable, we can arrange to pick it up at your home or office, within a reasonable distance. When the work is c...
Is there anything I should do before I drop off my vehicle?
General
Please remove all items and debris from your vehicle. This will make it easier to gain access to your paint code and to clean the...
Can you match the paint color?
General
Today’s paint mixing technology allows us to use a computer to match your existing paint. We guarantee a paint match for all...